Health Insurance
 

Are health care services related to medical transition, such as hormone replacement therapy (HRT) or gender confirmation surgeries, covered under Iowa State’s Student and Scholar Insurance Plan (SSHIP)?

Coverage for health care services related to medical transition have been expanded under SSHIP, but students will need to consult with Wellmark to determine what is covered and to what extent. Coverage may change depending on in-network and out-of-network providers, specific prescriptions, etc. See the Health Coverage Manual for more information on coverage (esp. pages 30 and 69-70).

To find out more information about what is covered under your plan, please call Wellmark customer service at 1-800-694-4110.  Please make sure to have your Wellmark ID available at the time of the call. 

If you have any challenges in this process, please contact the SSHIP office. Center staff would also be happy to consult about these matters.
 

How can I determine what is covered if I am considering SSHIP but not enrolled?

To learn more about SHIPP before you enroll, see the SSHIP website. If you have questions about the plan, call the ISU SSHIP customer service number at Wellmark at 1-800-694-4110. Please indicate that you are currently a student at ISU and are considering electing the ISU SSHIP plan for coverage.  This will let the customer service associate know which plan to reference to best assist with any questions. 
 

How can I determine what is covered and what is not once I am enrolled in SSHIP?

To find out more information about what is covered under your plan, please call Wellmark customer service at 1-800-694-4110.  Please make sure to have your Wellmark ID available at the time of the call. 
 

Can I sign up for SSHIP outside of the open enrollment period?

No, unless you have a qualifying event. Please refer to the SSHIP website for a list of qualifying events:  http://sship.hr.iastate.edu/sites/default/files/uploads/Eligibility%20and%20Cost/Qualifying%20Events.pdf.
 

Who can I contact if I have questions about SSHIP?

For all questions or concerns related to the Iowa State Student and

Scholar Insurance Plan, contact: http://sship.hr.iastate.edu/contact-us.